Frequently Asked Questions

Everything you need to know about your order and our collections.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the UK and 7-14 business days for international orders. You will receive a tracking number via email once your package has been dispatched.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items. Products must be returned in their original packaging with all tags attached to be eligible for a full refund.

Are the products officially licensed?

Yes, all merchandise sold on our official store is 100% officially licensed, ensuring the highest quality standards and support for the artist's legacy.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.

How can I contact customer support?

Our dedicated support team is available Monday through Friday. You can reach us via the 'Contact Us' form on our website or by emailing [email protected].